Privacy Policy

Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from jocresswell.co.uk (the "Site").

Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or artworks that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected data as "Device Information."

We collect Device Information using the following technologies:

• Cookies: Data files placed on your device that often include an anonymous unique identifier.

• Log files: Track actions occurring on the Site and collect data including your browser type, referring/exit pages, and date/time stamps.

• Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (such as credit card details, PayPal, Apple Pay, or Google Pay), email address, and phone number. We refer to this information as "Order Information."

When we talk about "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information.

How Do We Use Your Personal Information?
We use the Order Information that we collect to:

• Process your orders and payments.

• Arrange for delivery of artwork and provide invoices/order confirmations.

• Communicate with you regarding your order or inquiries.

• Screen our orders for potential risk or fraud.

• Provide you with information or updates about our artworks and services when in line with the preferences you have shared with us.

We use the Device Information that we collect to help us:

• Screen for potential risk and fraud (in particular, your IP address).

• Improve and optimize our Site (for example, by analyzing how visitors browse and interact with the Site and assessing the success of marketing efforts).

Sharing Your Personal Information
We share your Personal Information with third parties to help us operate our Site and fulfill your orders, as described above. For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy. We also use Google Analytics to understand how visitors use our Site. You can read more about how Google uses your Personal Information here: Google Privacy Policy. You can opt out of Google Analytics here.

Additionally, we may share your Personal Information to comply with legal obligations, respond to lawful requests, or protect our rights.

Email Marketing
We may collect your contact details to send updates about new artworks, exhibitions, or special promotions. If you no longer wish to receive these communications, you can unsubscribe via the link in our emails or by contacting us directly.

Behavioural Advertising
We may use your Personal Information to provide you with targeted advertisements or marketing communications about Jo Cresswell’s art. You can opt out of targeted advertising via:

• Facebook

• Google

• Bing

You can also opt out through the Digital Advertising Alliance’s opt-out portal.

Your Rights
If you are a European resident, you have the right to access, correct, or delete personal information we hold about you. If you wish to exercise these rights, please contact us using the details below.

Additionally, if you are a European resident, we process your information to fulfill contracts (e.g., fulfilling your art orders) or to pursue our legitimate business interests. Please note that your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention
We retain Order Information for our records unless and until you request deletion.

Changes to This Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

Contact Us
For more information about our privacy practices or if you have questions, please contact us at: infojo@jocresswell.co.uk